This website requires JavaScript.

Service Center

After-Sale Process

1
Request for after-sale service
You may choose the service type on official website the service center.
2
Confirm with customer service
OBSBOT service will get in touch with you within 2 workdays.
3
After-sale
After confirmed with OBSBOT service you may choose your way to get help.

Self Troubleshoot

Self-service Repair

If you require for repair service, please contact us through email/phone call and get the after-sale form ,then return the product to official designated place.

Progress Inquiry

1) Consult customer service to get order tracking number. 

2) Check the progress with logistic system. 

FAQ

How can I start up OBSBOT Tail?

Press and hold the power button for 3 seconds then can turn on the camera, before that please gently rotate the lens clockwise to unlock OBSBOT Tail.  

Why there's no reaction after I tap on the filming button ?

Please make sure you've inserted SD card into the port. If still no reaction, then reboot the device and try again.  

Where can I download OBSBOT Studio ?

Use your phone to scanning the QR code on user manual then can get the download link.  

01/05
After-Sale Process
Self Troubleshoot
Self-service Repair
Progress Inquiry
FAQ