If you require for repair service, please contact us through email/phone call and get the after-sale form ,then return the product to official designated place.
1) Consult customer service to get order tracking number.
2) Check the progress with logistic system.
Press and hold the power button for 3 seconds then can turn on the camera, before that please gently rotate the lens clockwise to unlock OBSBOT Tail.
Please make sure you've inserted SD card into the port. If still no reaction, then reboot the device and try again.
Use your phone to scanning the QR code on user manual then can get the download link.